Refund policy

At Kanchimori, we take great care in curating and delivering our sarees with attention to detail and quality. Our goal is to ensure you are completely satisfied with your purchase.

• Returns must be initiated within 7 days of receiving the product.
• Returns are accepted only in cases of physical damage to the product or shipping defects.
• As part of our quality assurance process, we conduct a video call to show the product before packing and dispatch. This serves as proof of product condition at the time of shipping.

• Once your return request is approved, we will arrange for a return pickup from the original delivery address.
• The product must be returned in its original, unused condition with all tags and packaging intact.
• Refund Process
• A refund will be processed only after the returned product is received and the issue is verified.
• Refunds will be credited to the original method of payment within 7–10 business days after confirmation.

• If the return is requested for any reason other than damage or shipping defect (e.g., change of mind), we will issue a credit note to your Kanchimori account.
• The credit note can be used for future purchases and will remain valid for a specified period.
  
•  For any issues with return or refund please connect with us at +91 8431449944  or email us at info.kanchimori@gmail.com